Thousands of Filipinos commute
everyday. However, one cannot deny that commuting in Metro Manila has always
been such an agony. Almost every day, people endure the horrendous
traffic, unbearable long lines in the MRT, faulty trains, and those grueling,
overcrowded bus rides. So, for those who can afford it and wish to avoid these
situations, taking a taxi seems to be the solution. Yes, it promises
convenience, safety, and faster travel time but, of course, for a more
expensive fare. It seems just about right, until you meet those abusive taxi
drivers, who would subject passengers to unfair trade practices, refuse to
transport commuters to a certain destination, or fail to give the exact amount
of change. Safety issues have also been raised as several reports of people
getting robbed, raped or kidnapped while in a taxi have been made. It is no
wonder then why most Filipinos have embraced the ride-sharing services such as
Uber and GrabCar when they entered the Philippine market in 2014.
Not everyone was happy with the arrival
of these two companies in our country though. Just like in other
countries, these ride-sharing services have been objected here in the
Philippines by several public utility vehicle (PUV) operators because of
“unfair competition”. The Land Transportation Franchising and Regulatory Board
(LTFRB) and the Department of Transportation and Communications (DOTC) have
both been hard on these companies at the start, claiming that the ride-sharing
service is illegal since they are operating without any franchise. To resolve
the issue, and also after an outcry from the commuters, both LTFRB and DOTC
came up with comprehensive regulations to make the operations of both Uber and
GrabCar compliant with our public service laws. They created new transport
categories such as the Transport Network Vehicle Service (TNVS) and Transport
Network Companies (TNC), which basically legalized the new PUV players. The
fight is not over though because on Friday, December 4, 2015, a 20-day
Temporary Restraining Order (TRO) has been issued by the Quezon City RTC
against the operation of the said companies. This TRO, which was granted in
favor of the Stop and Go Transport Coalition, essentially puts a stop on the
orders issued by LTFRB and DOTC, which allows the operation of the TNVS.
Personally, I am against this TRO.
There is no question that these ride-sharing services have provided Filipinos
with compelling alternatives to taking regular taxicabs and dealing with greedy
and abusive cab drivers. With Uber and GrabCar, people would not have to worry
so much about their safety as both companies provide the driver’s information
such as name, plate number, etc., when booking and make sure that every ride is
safe, tracked, and convenient. It even gives the passenger an option to rate
your experience and send a feedback to the company. Another thing is that both
Uber and GrabCar’s drivers are definitely more courteous and considerate of
their passengers. Most of the vehicles are also fairly new and clean compared
to those regular taxicabs. And lastly, both companies also offer promos and
discounts. These are the reasons why a lot of Filipinos considered these
app-based transport services to be the solution to most of the issues or
concerns they had with regular taxicabs as they are now provided with an
innovative, better, more convenient, safer, and sometimes even cheaper way of
commuting.
So, the question is,
why are there people trying to stop these companies from providing their
services in our country? Well, simply because of the fact that it negatively
impacted their business. I understand that the income of taxi drivers has
reduced over the past months but putting an end to the operations of these
companies should not be the solution. This should be a wake-up call to them.
They should see this as a healthy competition. They should realize that there may be
something wrong with their services, which is why the people preferred to use
Uber and GrabCar. If the taxi Industry cares for the welfare of the commuters,
then they should rethink and adapt to the situation. Instead of putting all
their efforts to put an end to the operations of these TNVS, why not just look
into how they can improve their services?
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